As a global company prioritizing customer satisfaction, KAI strives to provide the highest quality products and services to its customers.
KAI's efforts to provide the best products and services to its customers have been certified by domestic and
international approval authorities, including DQMS (the Defense Quality Management System) and
the AS Q 9100 (Aerospace Quality Management System).
This demonstrates KAI's commitment to excellence and continuous improvement throughout the aircraft manufacturing process,
from product development to production, maintenance, and customer service.
KAI's commitment to customer satisfaction and trust is realized through strict quality standards and efficient processes.

dedicated organization

KAI's CS Center is an organization that aims to achieve customer satisfaction through organic cooperation among organizations, including quality, customer support, and *IPS functions. KAI has established a rapid customer response system to ensure total life cycle quality and secure customer
trust, and strives to proactively identify and meet customer requirements.

*IPS: Integrated Product Support, Integrated System Support